The Reinvention of Mobile Technology with AI and Chatbot

The future is going to witness an era of highly revolutionized, customer-centric mobile development. There are so many trends coming up in mobile development that aim at streamlining user experiences and customer engagements through advanced technologies. Artificial Intelligence and Chatbots are readily transforming businesses, assisting them to face many challenges and improve their relationships with clients. Chatbots are now found in a wide number of applications like Facebook Messenger, iMessage, Telegram, Slack, Duolingo, Babylon Health, Mitsuku, Penny, Lark, Health Tap, Florence, Holmes, Trulia, Drift, etc.

The modern market is experiencing the springing up of many new mobile applications with AI and chatbot incorporated. The juxtaposition of AI and chatbots will pave the way for stunning and more capable mobile applications.

Some Important Chatbot Statistics

Here are some important estimations about chatbots:

• By 2025, the global chatbot market will reach $1.23 billion, as predicted in a report of Grand View Research.
• As per the Mobile Marketer research, about 40% of young adults tell they use Chatbots on a regular basis.
• According to Oracle, eighty percent of businesses demand chatbots by 2020.
• Greater than 10,000 chatbots are used along with Facebook Messenger.
• 53% of buyers prefer to shop with stores that allow personalized chats.
• Foye had anticipated that banks can make ninety percent of their communications automated through chatbots, by 2022.
• As per the Opus Research Findings, it has been expected that enterprises will invest $4.5 billion in intelligent assistants by 2021.
• Gartner has anticipated that eighty-five percent of customer interactions will be carried out without human intervention by 2020.
• As per Gartner, 50% of enterprises will invest more in building chatbots than on primitive mobile applications.
• Juniper Research has predicted that chatbots have the capability to reduce business expenses by $8 billion by 2022.

Chatbots give more astute reactions in a regular conversational tone. Chatbot is now considered to be a remarkable feature by every mobile app developer, Utah.

The Requirement of AI and Chatbots

We know that most businesses have customer support centers, where customer agents are appointed to cater to numerous customer needs and queries and offer valuable feedback. In order to make these customer services prompt and answer-ready, someone has to be available every time to instantly reply to the customer. In this case, often employees are hired on a shift basis, some may serve in the morning shift, some in the evening, some at night. Thus, it requires the hiring of many skilled personnel. What if this entire job could be handled by robots? Chatbots can make it possible, giving way to automated customer services, which can be faster, cost-effective and error-free. These chatbots can be answerable to the customers 24*7. Also, most users prefer chat communications over calling customer services.

Chatbots also enhance the efficiency of messaging apps. The user no more needs to type something and wait to get the reply from a human in the other end. The chatbot is there is give an instant reply. Thus, chatbots boost up business-client conversations. This brings businesses closer to their customers, through constant interactions and engagements.  Utah app developers are thus integrating chatbots in a large number of interactive business applications.

How Chatbots and AI Enhance Mobile Apps?

As already mentioned, the blend of AI and chatbots can simplify and perk up customer communications. Unlike humans, the chatbots will never be uninterested at any point of the conversations. Moreover, it will gain customer insights like customer’s preferences and dislikes, from the chats.

Chatbots can have numerous use cases like getting instant answers during emergencies, solving complaints, providing detailed solutions to problems, paying a bill, etc. Chatbots and Artificial Intelligence are the magic potions that infuse added advantage to mobile applications.

Google Assistant, Siri, etc. have already made our lives easy. We tell them anything and they will accomplish the task for us. And this is exactly how the future of chatbots look like. They can order our breakfasts, play our favorite tunes, book doctor appointments, find the best stores, suggest the perfect matches, the list is endless. Chatbots will become our bosom friends, knowing what we like and admire. They will suggest everything personalized, by customizing everything as per user choices. It is going to make the usage of mobiles more enthralling. App developers are acknowledging the wide advantages of chatbots and Artificial Intelligence that leads to swift and advanced deployment of chatbots across various activities. Incorporation of chatbots and AI into apps is easy and enables smart usage of mobile features, and also add other useful components as per the needs.

The Way AI and Chatbots are Advancing Businesses from Appsbee

Industries that Largely Employ Chatbots and AI

App developers in Utah are increasingly looking up to building more and more chatbot incorporated app across various industries for enhancing businesses. Some industries that utilize Artificial Intelligence and Chatbots on a large scale are as follows:

E-Commerce and Customer Support: Chatbots are soon going to take the place of the primitive, and not a fully reliable practice of customer agents answering queries over the phone. The customers will not need to cluelessly hover around E-commerce websites for the right tool or product. The chatbot will be the sole and one-stop solution to all of these.  An excellent example here is the ShopBot by eBay. Statista has estimated that more than thirty percent of enterprises worldwide have incorporated Artificial Intelligence and Chatbots in their websites.

Publishing and News:  Chatbots will highly revolutionize the media industry. These chatbots will help businesses learn about the reader’s or viewer’s taste of news and contents, and provide personalized suggestions and notifications, accordingly. A chatbot integrated mobile app has been launched by CNN, which can also be added into Facebook Messenger, for receiving regular updates.

Healthcare: There are trained chatbots that can act as virtual doctors, providing solutions for ailments. It is not always possible to physically visit the doctor. Moreover, doctor appointments are expensive. There are many chatbots that have come up to suggest remedies for ailments that are not very severe, e.g., normal sneezing. The demand for healthcare chat apps are growing and thus, development of these apps are in high demand for every iOS and android app developer, Utah.

Real-Estate: Real-estate chatbots can provide personal recommendations in real-time about where to buy the next house, the amenities around, number of rooms, bathrooms, kitchens, etc. Holmes and Trulia are good examples here.

Travel: A good trip planning needs a lot of factors to be taken into consideration. The right tourist spots, the hotels, train or airfares, everything can be known from the bot. The chatbot can act as a digital tour planner, creating the best and personalized travel plans.
Other industries where chatbots are making considerable impacts are hotels and restaurants, banking and finance, fashion, etc.

The chatbot is the intelligent, impartial buddy, guiding us to take smart actions. If businesses are targeting at enhancing customer communications, and ensuring higher app downloads, then the contribution of chatbot and AI is priceless. Companies need to hire mobile developers who have in-depth knowledge of AI and chatbots for successfully integrating these into mobile applications. This stupendous amalgam of AI and chatbots not only enhances businesses but also gives them a competitive edge. Thus, every modern android and iOS app developer, Utah is putting efforts to harness the terrific benefits of chatbots.

Redefining Mobile App Development with Augmented Reality

Augmented reality aims at providing an enhanced and digitalized view of the real-world with the aid of computerized images, texts, sounds, special effects, etc. Augmented reality unleashes great audio-visual experiences with techniques like image recognition through cameras, tracking locations through GPS, usage of ‘touch’ screens, etc. AR is the use of computer technologies to create a clearer, more informative and meaningful version of the real world. It is often confused with virtual reality; however, both have different meanings. Virtual reality creates an absolutely artificial environment. Augmented reality creates a virtually superimposed layer on the natural environment.

Source:wdipl

The Augmented Reality concept has been popularly accepted worldwide, by the mobile app development companies and the app users. Augmented reality may lead to interesting learning processes in future by virtually portraying the reality, hence enabling better registration of facts in brain. The virtually clear view of the real scenarios can assist in better planning taking up better decisions in the fields of business, economy, etc. The industries that highly benefitting from AR are education, gaming, healthcare, retail, etc. The gaming industry is drawing an impressively large number of users by the creation of AR-based mobile applications. Augmented reality applications are revolutionizing the mobile app development by enabling the creation of realistic, user-friendly, interesting and smarter mobile applications.

Augmented reality has end number of advantages. Firstly, it provides enhanced user experiences through a large number of interactive elements. Secondly, it helps in the optimization of user interactions.  AR combines elements of the physical and the digital to create a computerized version of the real-world, thus narrowing the gap between the real and the virtual world. Locations can be tracked more realistically with Augmented reality-based tracking applications.

With games like Pokemon Go, augmented reality has created an impressive mark, enabling a digital environment interact with the real world. The digital world and the real-world went hand in hand, with the movement of the mobile device through all the real spaces in search of pokemon characters.

Working of Augmented Reality Applications

The implementation of Augmented Reality can take place in numerous ways in a mobile app development company. Some of them are as follows:

3-Dimentional Objects: Augmented reality can form 3-D versions of the objects of any particular environment. For example, when a 3-D version of a particular classroom is created using AR, then there can be simulated digital guide for locating where the switches of the classrooms are, where the chalks are kept, how much of empty space is there in the classroom, etc. This can be achieved with or without the usage of trackers.

Tracking User Location: AR apps can show where exactly the user is by tracking and displaying the location of the user on screen and delivering related results.

Location Based Applications: The AR applications that are location-based employ location detecting features of the mobile like accelerator and GPS to gather information about the user’s location, and displaying that data on the image that gets clicked with the camera of the mobile device.

Markerbased and Markerless Augmented Reality: In case of markerbased AR ( also known as recognition based AR) , markers like QR codes are employed for the creation of digitalized overlays over the real camera-view. Markerless AR apps employ special algorithms for detection of realistic images with any information, which gets displayed with the image overlay.

Augmented reality is gaining huge popularity because of its ability to create highly sophisticated and realistic mobile apps. It is no exception that AR is now utilized on a vast scale by every mobile app developer, Utah. There are many popular tools for developing AR based mobile apps. Some of these tools are ARToolKit, Google ARCore, Maxst, Vuforia, Apple ARKit, etc. The SDK must be selected based on the requirement of the mobile app to be developed.

Augmented reality is used in complicated surgical processes, in supercomputers, in smart phones, in archaeological researches, in video marketing, in video games, etc. Statistica reports say that by 2021, the AR and VR market is anticipated to reach a size of $215. Besides Pokemon Go, there are various other popular AR-based apps across various sectors , like ZooBurst in education, AccuVein in healthcare, etc. Augmented reality may lead to interesting learning processes in future by virtually portraying the reality, hence enabling better registration of facts in brain. Students can be exposed to video classrooms and game-based learning systems. Considering all these factors, it can be aptly concluded that Augmented Reality holds an amazing future in the days to come.